Survey Planning

• Pre-Survey Publicity
• Survey Team/Steering Group

Production

• Proofing
• Timescale

Process & Analysis

• Closed & open responses
• Demographic analysis

Qualitative Research

• Interviews
• Focus Groups

Distribution

• Fulfilment
• Delivery

Report Production

• Format
• Minimum group size

Questionnaire Design

• Content
• Design/Layout
• Branding/‘Look’
• Demographics

Data Collection

• Monitor response
• Reminders
• Input
• Quality Control

Communication

• Management
• Newsletter
• Action Teams
• Benchmarks

Pilot

Survey Period Close

Survey Review